Quick Start:

Customer Service

 

WELCOME TO NY WATERWAY'S CUSTOMER SERVICE

If you have a question about your commute to work or taking a trip to New York to see a Broadway show or our FREE buses or just directions on how to get somewhere you came to the right place.  We are standing by ready to assist you!

CUSTOMER SERVICE HOURS OF OPERATION:

 Mon-Fri      -  7:00am - 8:00pm 
Saturday     - 8:00am - 5:00pm
Sunday      -  8:00am - 4:00pm


Our Customer Experience Manager:  BerniceRamos@nywaterway.com

Our Toll-Free Phone Number            :  800-53-FERRY or 800-533-3779

Our Mailing Address:
NY Waterway
4800 Avenue at Port Imperial
Weehawken, NJ 07086
Attn: Customer Service

Join the Discussion Online in Your Favorite Social Website!

www.facebook.com/nywaterway

   Our EMAIL Address:  WeCare@nywaterway.com


 Live Chat Available during Customer Service Hours of Operation!

Ferry & Charter Info:

800 53 FERRY (800-533-3779)

Bus Info

877 53 BUSES (877-532-8737)

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